ta99 Q&A Centre

In most cases, deposits are credited within a few minutes. If it takes more than 15 minutes, collect the transaction ID or reference number from your mobile banking app and send it via live chat or to [email protected]. Our team will verify and resolve the issue promptly.

After logging into ta99, go to the Deposit section and select bKash. Send the specified amount to the number provided and submit the transaction ID. The minimum deposit amount is ৳100. Your balance will appear once the payment is confirmed. Use your own personal bKash number — using someone else's number may cause issues.

Yes, the process is almost identical. Select Nagad on the deposit page, send money via the app to the displayed number, and enter the reference number on the page. The minimum deposit amount is ৳100. With Nagad too, it is important to use a number registered in your own name, as withdrawals will be sent to that same number.

ta99 does not charge any deposit or withdrawal fees of its own. However, service charges from bKash, Nagad, or Rocket may apply, as set by those respective mobile banking providers. For bank transfers, charges may apply according to your bank's own policies. The minimum withdrawal amount is ৳500, and it is generally completed within 10–45 minutes.

Deposits via Rocket are usually confirmed quickly. Bank transfers may take somewhat longer to process, especially outside banking hours. Major banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank are generally supported, though service levels may vary between banks. Either method can be started from ৳100.

On ta99, markets like Match Winner, Toss Winner, Innings Total Runs, Top Batsman, and Top Wicket-Taker are especially popular. In the T20 format, over-by-over run markets are also widely used. These markets see the most activity during BPL and IPL seasons.

If a match is cancelled or an official result is not determined, the bet is generally treated as void and the original stake is returned to your balance. If a result is determined via the DLS method, that result is considered final. Please refer to our Terms and Conditions page for the exact rules.

In-play betting lets you place bets in real time while a match is ongoing. Odds change after each over, when a wicket falls, or at turning points. In a match like Bangladesh vs India, if one team starts scoring quickly in the last 5 overs, live odds shift fast. Quick decision-making and a stable internet connection are essential.

Decimal odds are the multiplier for your total return. For example, if the odds are 2.50 and you bet ৳100 — if you win, you get a total of ৳250 (profit ৳150). Odds of 1.00 mean no profit. The higher the number, the less likely the market considers a win — but the return is also higher if you do win.

Yes, ta99 offers betting on various cricket events including BPL, IPL, and ICC international tournaments. Special markets are also available for the T20 World Cup and other major series. A separate market list for each event is available on the cricket page.

Roulette has a spinning wheel with numbered slots from 0 to 36. You can bet on a specific number, red or black, or odd or even numbers. The result is wherever the ball lands when the wheel stops. Betting directly on a single number gives a higher return, while betting on a colour gives better odds — the balance between risk and return is what makes roulette fun.

Yes, ta99's live casino is fully optimised for mobile browsers. It runs smoothly on both Android and iOS. A 4G connection or stable Wi-Fi is recommended to enjoy the dealer video stream. No separate app download is needed — you can play directly from your browser.

In live dealer games, a real trained dealer broadcasts in high definition from a studio. You can watch cards being dealt or the roulette wheel spinning in real time. You can also chat with the dealer through the chat feature. Providers like Evolution Gaming and Ezugi run these types of live studios.

ta99's live tables are set up with players of different budgets in mind — from affordable to high-end tables. The specific limits for each game are clearly displayed in the game lobby. Starting small and building up experience gradually is always good advice.

Teen Patti is a three-card South Asian card game where the highest-ranking hand wins; each round you bet and compete against the dealer's hand. Andar Bahar is simpler — a joker card is drawn, then you bet on whether the next card of the same value will land on 'Andar' (inside) or 'Bahar' (outside). JILI's TeenPatti Joker and Teen Patti 20-20 games are built on this same framework.

Yes, ta99's support team provides full service in Bengali. You can also reach out in English. Our representatives are familiar with Bangladeshi players and are able to assist with questions about local payment methods and games.

ta99 has two support channels: first, live chat on the site — available 24 hours a day, 7 days a week. Second, email — write to [email protected]. For urgent issues, live chat is the fastest option. Use email for less urgent or detailed questions.

To get a faster resolution, keep the following information handy: your ta99 account username or registered mobile number, the transaction ID or transaction reference number related to the issue, which game or page the problem occurred on, and a screenshot of the issue if available. Having these ready allows the support team to resolve the problem more quickly.

Absolutely. ta99's support is active seven days a week, twenty-four hours a day — at 2 AM, 5 AM, or any time at all. Our representatives are on standby around the clock in Bangladesh Standard Time (BST, UTC+6). Contact us via live chat or at [email protected] — any time, day or night.

If you have trouble logging in, first try the password reset option. If that doesn't work, contact us directly via live chat. Provide your registered mobile number or email address and the support team will verify your identity and assist you. Identity verification is essential for account security.