ta99's Privacy Policy

Last Updated: 2026

ta99 ("we", "us", or "the platform") operates as a safe and reliable online entertainment platform for users in Bangladesh. When you register on ta99, use our services, or contact us, we may need to collect certain personal information from you.

This privacy policy tells you what types of information ta99 collects, why we collect it, how we use it, and how we keep it secure. It also explains your rights regarding your information and how you can exercise those rights.

By using ta99's services, you agree to the terms of this privacy policy. If you have any questions, please contact us at [email protected].

ta99 may collect the following types of information:

2.1 Personal Identification Information

• Full name (legal name)
• Date of birth — for age verification (only users aged 21 or above may use the platform)
• Email address
• Phone number
• Relevant banking or mobile financial service details (such as bKash, Nagad, or Rocket account numbers)

2.2 Identity Verification Information

• National ID (NID) or passport details (as part of the KYC process)
• Proof of address

2.3 Technical & Usage Information

• IP address and device identification details
• Browser type and version
• Pages you visited on the platform and how long you spent on them
• Login time and date
• Game history and transaction records

2.4 Communication Information

• Content of your communications with us via live chat or email
• Details related to complaints or support requests

ta99 uses collected information for the following legitimate purposes:

• Account management: To create, verify, and maintain your ta99 account.
• Service delivery: To properly operate gaming, betting, and payment services.
• Age and identity verification: To confirm that platform users are aged 21 or above.
• Financial transaction processing: To securely complete deposits (bKash, Nagad, Rocket, bank transfer) and withdrawals.
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Customer support: To resolve your questions and complaints quickly and effectively.
• Legal compliance: To comply with applicable laws and regulations.
• Platform improvement: To analyse data in order to improve the user experience.

ta99 never sells your personal information to third parties or transfers it to other companies for commercial purposes.

The ta99 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

4.1 Cookies We Use

• Essential cookies: Necessary for the platform's basic functionality — such as keeping your login session active.
• Functional cookies: To save your preferences and settings, making your experience more convenient.
• Analytical cookies: Help us understand how users interact with the platform, which is used to improve the quality of our services.
• Security cookies: To detect fraudulent activity and keep your account secure.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

ta99 uses industry-standard technologies and practices to protect your personal information. Our security measures include:

• SSL encryption: All data transfers on our website and applications are encrypted using Secure Socket Layer (SSL) technology, protecting your information from third parties.
• Secure servers: All data is stored on secure and protected servers with controlled unauthorised access.
• Access controls: Only authorised ta99 staff can access the information they need. All staff are committed to maintaining confidentiality.
• Regular security reviews: The platform's security measures are regularly reviewed and updated.
• Two-factor authentication: Two-step verification is available for added security on your account.

While we do our best to ensure maximum security, no method of transmitting information over the internet is 100% secure. However, ta99 is always prepared to take prompt action in the event of any security incident.

ta99 never sells your personal information. However, limited information may be shared with the following parties in specific circumstances:

6.1 Payment Processors

Information necessary to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment processor. This information is used solely for the purpose of completing the transaction.

6.2 Technology Service Providers

We use the services of certain trusted technology partners to operate the platform. These partners operate under strict confidentiality agreements and may only use information for the specified purpose.

6.3 Legal Obligations

We may be legally required to disclose information in accordance with laws, court orders, or the requirements of regulatory authorities. In such cases, only the requested and relevant information will be provided.

6.4 Fraud Prevention

In cases of serious fraud or illegal activity, the necessary information may be provided to the relevant authorities.

As a ta99 user, you have the following rights:

• Access: You may request to know what information ta99 holds about you.
• Correction: You may request correction of any inaccuracies in your personal information.
• Deletion: In certain circumstances, you may request that your personal information be deleted (however, some information may be required to be retained to meet legal obligations).
• Objection to processing: You may object to the processing of your information for specific purposes.
• Data portability: You may request to receive your information in a machine-readable format.
• Withdrawal of consent: You may withdraw consent for optional data processing at any time.

To exercise these rights, contact us at [email protected]. We will verify your request and respond as soon as possible.

ta99 retains your personal information only for as long as necessary — that is, for as long as your account is active or as required to provide services.

• Account information: For the duration your account is active, and for a defined period after account closure as required by law.
• Financial transaction records: Retained for the period required under applicable financial and tax laws.
• Communication records: For a reasonable period for the purposes of customer support and dispute resolution.
• Logs and technical data: For the period necessary for security and fraud prevention.

Once the defined retention period ends, information is securely deleted or anonymised.

ta99 is a platform for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

If a person creates an account by misrepresenting their age and this comes to our attention, that account will be immediately closed and the associated information will be deleted.

If you are aware that a minor has created an account on ta99, please notify us at [email protected].

ta99 may update this privacy policy from time to time. This may be due to changes in our services, technical developments, or changes in applicable laws.

For any significant changes, we will:

• Update the date on this page.
• Send a notification to your registered email if necessary.
• Display a notice on the platform.

If you continue using ta99 after a revised policy is published, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team:

• Live Chat: Available 24/7 — support provided in both Bengali and English
• Email: [email protected]

Once your request is verified, we will respond as soon as possible. Identity verification may be required for requests to exercise data rights.

ta99 places the highest importance on your privacy. Our goal is to operate a safe, transparent, and trustworthy platform where you can enjoy entertainment with complete confidence.